Course title: Communication management

Part of MICROCREDENTIAL / module: Strategic leadership and quality management in TCLF sector
 / Leadership and communication in TCFL sector

EQF level: 7

ECTS credits: 1

Learning methods and duration: Approximately 25 hours (6 hours e-learning, 2 hours face-to-face, 15 hours work-based learning, 2 hours assesment) 

Assessment methods:

  • Initial assessment (quiz) 
  • Formative assessment (quizzes, group works and activities)
  • Summative assessment (projects and assignments)

General objective: The learner will be introduced to:

  • Accurately determine when to apply external and internal communication for exchanging information and present a positive company image.
  • Coordinate the flow of information within TCLF - company and to its stakeholders.

Enrollment: 

Timing:

Responsible institution: Obrtničko učilište (Croatia)

Contact person, email: