CUDIS Training 2023 - 2024: International and digital perspectives on customer-oriented self-employment
Do you want to enhance your employability during your studies? Have you recently graduated but need to upgrade your skills? Knowledge of the various forms of self-employment is a fundamental skill for professional jobs in any sector. For self-employed individuals, quality customer service and communication skills are essential. Fluency in multilingual and multicultural interaction is required when dealing with customers, whether the business is domestic or international. To succeed in this, you need to be familiar with the opportunities offered by digital technologies and be able to use them.
What? Working life training (19 hr) which focuses on the basics of customer-oriented self-employment. The training discusses different types of self-employment, entrepreneurial skills and starting your own business, and provides information on how new digital technologies and service design can support customer interaction. The training includes case examples from the business world and presentations from work life experts.
For? Master’s and postgraduate students in the humanities and computer science and recent job seekers in these fields.. Students in the final stage of their Bachelor’s studies are also welcome. Jobseekers can include training as part of their part-time studies. The jobseeker should check with the TE services the possible effects of participation in training on unemployment benefits.
Where? Joensuu Campus
Languages? English and Finnish
On this platform you will find presentation materials, assignment instructions and sources.
- Lärare: Oona Järvinen
- Lärare: Anna Logrén
- Lärare: Jukka Mäkisalo
- Lärare: Veikko Miettinen
- Lärare: Markku Tukiainen
- Lärare: Risto Turunen